Shipping policy

Shipping Policy

Thank you for shopping with Sevya Enterprises. We are dedicated to providing a smooth and transparent shipping experience for all our customers across the globe. Please read our shipping policy carefully to understand how and when your order will be processed and delivered.


📦 Order Processing

  • All orders are processed within 3–4 business days.

  • If we are experiencing a high volume of orders, processing may be slightly delayed. We will keep you updated via email in such cases.

🌍 Shipping Coverage

We proudly offer worldwide shipping to our customers.

Our trusted delivery partners include:
 Skynet, Atlantic, Aramex, UPS, and BlueDart.

🚚 Shipping Time & Charges

Estimated delivery timelines and shipping charges vary depending on your location. Final charges will be calculated and shown at checkout.

Region

Estimated Delivery Time

Shipping Charges

India 

4–5 business days

Displayed at checkout

International

10–15 business days

Based on the destination

Note: Delivery times are estimates and may be extended due to customs procedures or other external delays.


🧾 Customs, Duties & Taxes

For international orders, customs duties or taxes may be applicable depending on your country’s import regulations. These charges are not included in your order total and must be paid by the customer at the time of delivery if levied.


🔍 Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and link to track your package.


📦 Lost or Damaged Packages

In the unlikely event that your order is damaged or lost in transit:

  • Please email us at Info.sevya@gmail.com within 7 days of receiving (or not receiving) the package.

  • Include your order ID and photo/video proof (if applicable).

  • We will issue a replacement at no additional cost once the issue is verified.


📭 Incorrect Shipping Address

If a parcel is returned to us due to an incorrect or incomplete address provided by the customer:

  • We will be happy to reship it, but the shipping charges must be borne by the customer.


🏤 PO Boxes & Military Addresses

We do ship to PO boxes and APO/FPO military addresses wherever our shipping partners support delivery to such locations.


📬 Questions?

For any shipping-related inquiries, please reach out to us at:

Email: info.sevya@gmail.com
 Website: https://sevyastore.com